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Fully Managed Offshore Delivery Centers

We provide fully managed offshore delivery centers (ODC) at our India offices to provide full IT and engineering services at highly available, state of the art centers. We also have Nearshore Delivery center capabilities to build centers in Mexico or Canada as needed.

Our unique value proposition includes:

  • ODC pods (team of 25 or more) have seperate access, VLANs, Firewalls
  • CMMI 3 and ISO 27001 Certified centers
  • IT Technologies - Web, Mobile, Cloud, Digital, Testing
  • Engineering - CAD, CAM, CAE
  • Managed by Offshore and Onshore Delivery Managers
  • Laptop, datacards provided for remote support
  • Site to site VPNs and remote VPNs
  • 7X24 access with physical security
  • Transportaion to resources working after 8 PM

Teams can be as small as 25 resources to 200 resources in the IT and the Engineering spectrum.

Fully managed by our onshore resources based out of Bloomfield Hills, Michigan. We are currently providing ODC services to many Fortune Customers in the US including Automotive OEMS, Banking and Financial, Healthcare, Advertising and Marketing, Manufacturing and more.

Our ODCs are located in three cities in India:

  • Bangalore, India - our Asia Pacific HQ
  • Chennai, India
  • Mysore, India

Some of the core benefits and features of our centers include:

  • Major cost savings to customers. Offshore rates are competitively lower and with larger teams, we provide volume discounts.
  • 3 to 4 hours of overlap time with EST timing. This is a huge differentiator for us as the customer's onshore teams can interact and coordinate with our offshore teams.
  • Highly Secure - ISO27001, CMMI 3 and HIPAA (data security). We create separate areas with card access, 7x24 CCTV access for clients, and physical security.
  • Connected using Site to site VPN. Also includes local and VOIP phone numbers.
  • Access to our Innovation Lab where we research and develop proof-of-concepts and best practices on emerging technologies and standards viz., Digital transformation, Al, RPA, Microservices, AR, DevOps and others
  • Risk mitigation on potential resource turnover by providing backup resources at our cost to shadow key resources
  • Thorough background checks on resources who are engaged.
  • Retention of resources by giving retention bonus and if we need change the resources, we will take responsibility of knowledge transfer
  • We will provide onshore point-of-contact  for the customer  to work with . we will also have offshore Project Manager who will work closely with the onshore team
  • Zero cost for offshore Project Manager

Focused IT COE Practices delivering value to our customers:

We have established several centers of excellences focused on key services and technologies that advises and oversees customer engagements to realize great benefits, deliver compelling solutions and to ensure high quality to our customers.

We have strong partnerships with key technology vendors to help bring in best solutions and tools to the enterprise.

We also work with our customers to help establish such COE Practices within their organizations.

Following are the core IT COE Practices our customers are using today:

  • Agile COE
    • Focused on Agile Transformation including Product Driven Organization, Agile, DevOps and DevSecOps
  • Cloud COE 
    • Focused on Cloud Development, Transformation and Support Services covering leading cloud platforms including Amazon Web Services (AWS), Microsoft Azure, Google cloud platform and Salesforce.
  • Digital COE
    • Focused on Digital Transformation Services including Customer Experience and User Experience standards and best practices utilizing industry leading technologies 
    • Strong expertise working with Digital Marketing Agencies to drive marketing success in the solutions
  • Java COE 
    • Focused on JAVA standards, Technologies and frameworks
  • Mobile COE
    • Focused on Mobile solutions including Web, Hybrid and Native platforms.
  • Testing COE
    • Focused on full testing lifecycle services and test automation solutions
  • General IT support
    • Focused on full IT Managed Services including Application Management, Infrastructure Management and Help Desk Services.

Questions about our Offshore Delivery Center (ODC) ?

Please contact us.

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